Merlex Auto Group is a used car dealership located in Arlington, Virginia. The company has been the subject of several lawsuits in recent years, alleging a variety of consumer protection violations.
One of the most common complaints against Merlex Auto Group is that it sells vehicles with serious mechanical defects that are not disclosed to buyers. In one case, a customer purchased a used car from Merlex Auto Group that had a faulty transmission. The car broke down just a few weeks after purchase, and the customer was forced to pay for expensive repairs.
Another common complaint is that Merlex Auto Group uses deceptive sales practices. For example, some customers have alleged that the dealership misrepresented the condition of vehicles, or that it promised to make repairs that were never completed.
In addition, Merlex Auto Group has been accused of violating Virginia’s lemon law. The lemon law protects consumers who purchase vehicles with serious defects that cannot be repaired after a reasonable number of attempts. In one case, a customer purchased a used car from Merlex Auto Group that had a defective engine. The customer tried to have the engine repaired multiple times, but the problem was never fixed. The customer eventually filed a lawsuit against Merlex Auto Group under the lemon law, and was awarded a refund for the purchase price of the vehicle.
Merlex Auto Group has denied all of the allegations against it. However, the company has settled several lawsuits with customers, and it has been the subject of multiple investigations by the Virginia Attorney General’s Office.
FAQs
Q: What should I do if I think I have been a victim of fraud by Merlex Auto Group?
A: If you think you have been a victim of fraud by Merlex Auto Group, you should contact the Virginia Attorney General’s Office. You can file a complaint online or by calling 1-800-552-9964.
Q: Can I sue Merlex Auto Group?
A: Yes, you may be able to sue Merlex Auto Group if you have been harmed by the company’s deceptive sales practices or defective vehicles. You should consult with an attorney to discuss your legal options.
Q: What is the lemon law?
A: The lemon law is a consumer protection law that protects consumers who purchase vehicles with serious defects that cannot be repaired after a reasonable number of attempts. If you think you have purchased a lemon, you should contact the Virginia Attorney General’s Office for more information.
Q: What are the most common complaints against Merlex Auto Group?
A: The most common complaints against Merlex Auto Group are that it sells vehicles with serious mechanical defects that are not disclosed to buyers, and that it uses deceptive sales practices.
Q: Has Merlex Auto Group ever been sued?
A: Yes, Merlex Auto Group has been sued several times in recent years for a variety of consumer protection violations.
Q: Has Merlex Auto Group ever settled a lawsuit?
A: Yes, Merlex Auto Group has settled several lawsuits with customers.
Conclusion
If you are considering purchasing a used car from Merlex Auto Group, it is important to be aware of the allegations against the company. You should carefully inspect any vehicle before you purchase it, and you should get everything in writing from the dealership, including any promises or guarantees. If you have any concerns, you should consult with an attorney before signing any paperwork.
References
- Merlex Auto Group | Better Business Bureau® Profile: https://www.bbb.org/us/va/arlington/profile/used-car-dealers/merlex-auto-group-0241-236005756
- Merlex Auto Group – Used Car Dealer – Dealership Ratings – DealerRater: https://www.dealerrater.com/dealer/Merlex-Auto-Group-review-113691/
- Merlex Auto Group Reviews – Arlington, VA – Cars.com: https://www.cars.com/dealers/5344489/merlex-auto-group/reviews/?page=1&page_size=40&sort_by=MostHelpful